Matrix Comsec Private Limited

Matrix Sarvam UCS – an enterprise-grade Unified Communication solution offers Collaboration, Communication, Messaging and Mobility. The Unified Communication Solution caters to the communication needs of businesses belonging to different industries such as Banking, Hospitality, Healthcare, Manufacturing, Retail segments.
Matrix SARVAM UCS brings diverse users from multiple locations to a common communication platform for real-time collaboration. With universal connectivity and advanced call management, Matrix SARVAM UCS improves an organization's agility and productivity. It is a software that runs on ETERNITY GENX and offers IP at core. Users have the option of either using Matrix VARTA or SPARSH Deskphones on the Android/iOS device of their choice.

Key Offerings:

• Unified Networks

(VOIP, GSM/3G, T1/E1 PRI, PSTN, RADIO)

• Unified Clients
• Video Calling, Presence, IM, Multi-party Conference,Unified Messaging
• Mobility
• Scalable up to 999 UC Users and 99 SIP trunks
• Voice and Video Calling
• Can be easily installed on 19" rack mount with 4U enclosure, wall mount and table top.

• Effective Resource Utilization
• Lower TCO
• Higher ROI
• Control Over Operational Cost
• Simple Administration and Management
• Enhanced Customer Responsiveness
• Scalable Solution to support company's expansion plans

Brand Matrix

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Delivery Time: 60 days

Matrix Enterprise Range of IP-PBX is a powerful enterprise communication solution that supports advanced applications, true business mobility. ETERNITY LENX is designed to meet the needs of leading enteprises. It is a future-proof, reliable, flexible and easy to manage voice communication system. It is an ideal solution for medium-sized businesses aspires to be large; large corporations, large hotels and hospitals. The advanced call capabilities and comprehensive enterprise-grade features enhance customer responsiveness while improving efficiency and reduce costs.

Key Offerings:

• Reliability

(Hot Standby, Hot Swappable Expansion Cards, CE)

• Scalability

(Up to 1296 TDM and 2000 IP Users)

• Mobility

(Mobile Clients for Android/iOS and Windows based PC Mobility Extensions)

• Integration

(PMS, CAS, CTI, PBX Networking, Paging)

• Built-in Functions

(Voice Mail, Auto-Attendant, Call Detail Records, Call Budgeting, Least Cost Routing)

• Workforce Collaboration

(Video Calling, Multi-party Conference, Presence and IM)

• Unified Messaging
• Mobile and Portable Extensions
• Voice Mail Notification
• GSM Trunks
• Wireless SIP Subscribers over Wi-Fi
• Hot Swappable Expansion Cards
• Built-in 45-party Conferencing
• Bulk Messaging with integrated Gateway Functionality
• Variety of SIP Endpoints
• Mobile and Portable Extensions
• On the move access to Voice Mail
• Browser based administration
• Built-in auto attendant

Additional Information:

• Item Code: LENX
• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 50 pieces
• Delivery Time: 30 days

Real-time sharing of information is essential to enhance customer response, employee effectiveness, and quick decision making. In today’s dynamic business environment, success is directly linked with continuous and collaborative communication to enhance the organization’s productivity. PRASAR UCS, an Enterprise Unified Communication Server connects internal and external decision-makers at multiple locations for effective communication and collaboration. Why Matrix PRASAR UCS ?Enhances business communications as it is scalable up to 2100 users.  Collaboration and responsiveness with 550 concurrent calls and 99 SIP trunks. A single number to make and receive calls from any device and anywhere across the enterprise branches through the Mobile/ Desktop app. Enhance the quality of audio-video communication across the business with a pure IP based business VoIP communication server. Matrix PRASAR UCS brings people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging, and mobility. With a range of enterprise-grade calling features, it improves employees’ productivity and speeds up the decision-making process.

• Call budgeting on trunks and extensions
• Toll control for authorized usage of trunk line resources
• Call duration control to limit unwanted lengthy conversations
• Least cost routing for lowest call costs
• obile CUG for office and field workers for free calling
  
  

• Auto redial saves time spent in dialling of a busy number
• Distinctive ringing helps prior identification of an incoming call
• Conference helps quick decision making and reduces delays
• Hot line feature helps quick connectivity to a trunk or an extension
• Priority ensures calls from important numbers are served first
  
  

• Remain connected with office communications with mobility features
• Share voice mail, dial plan and class of services from mobile
• Use Mobile, Laptop or PDA as mobile extensions
• Hold and Transfer Customer calls and Initiate Conference with office users to give a complete solution
  
  

• Add or remove interface or user capacity as required in future
• Optional and field pluggable interface modules
• Open standard SIP support
• Built-in call routing gateway features
  
  

• Eliminate the need for dedicated IT staff. Users on their own can make minor changes such as allocating class of services, adding or removing extensions, configuring voice mail and lot more.
• Web-based local and remote management
• Multiple language support
• System localization as per country-specific parameters
• Password protected access

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

• Front Desk Management
• Call Management with a Single Click
• Easy Management
• Web Based Management for Convenience
• Mobility Features on Smartphones/Laptops
• Multi-Port Radio Interfacing for Mobility
• Wake up Alarms and Reminders
• Personalized Voicemail box for the Guests
• PMS Integration
• CAS

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

• Presence
• IM/Chat
• Unified Messaging
• Conferencing
• Voice/Video Calling
• Collaboration Client - VARTA WIN200
• Mobile Client - VARTA ADR100/AMP100
• Application Integration - PMS- CTI server

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 10 pieces per Month
• Delivery Time: 60 Days

Modern enterprises consist equal number of mobile workforce and the desk employees. They often find it difficult to bridge the communication gaps between them. The enterprises are also looking for a solution that allows their employees to access multiple communication tools from a single screen. Owing to globalization and other business trends, employees have to call the people deployed on the field every now and then. Therefore, the enterprises are looking for solution that improves communication convenience.
Matrix, to solve all these problems of enterprises have come up with a solution SARVAM UCS. The Unified Communication solution brings employees working at different locations on a common platform for streamlined communication and aligned workflow. The single platform of SARVAM UCS offers support for 2,000 IP users, 1,296 Analog Users and 64 GSM Users. The Unified Communication Server supports 128 CO trunk ports, 32 BRI trunk ports, 24 PRI trunk ports and 99 SIP trunks.

Specifications:

• IP-at-Core and Future-Proof
• On-Board VoIP Functionalities. No need for additional VoIP Card
• On-Board Voice Mail Functionalities. No need for additional VMS Card
• Easy Expansion of VOCODER (VoIP) Channels
• Easy Expansion of VMS Channels
• Single Ethernet Port for System Management, VoIP and VMS
• Effective Utilization of VoIP Resources
• VMS Storage of 2170 Hrs
• 10/100/1000 Gigabit Port
• Common Hardware Platform for Two Applications - UCS and Universal Media Gateway
• No Change in ETERNITY Interface Cards (CO, DKP, SLT, GSM, T1E1PRI,

Benefits:

• Scalable up to 2,000 UC Users
• Unified Communications
• Unified UC Clients
• Unified Messaging
• Unified Networks
• Mobility: Android, iOS and Windows PC
• Presence
• Instant Messaging
• Video Calling
• Click-to-Call
• Drag-and-Drop Conference
• Voice Mail
• Email to SMS
• Outlook Integration
• Calendar Integration

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 10 pieces per month
• Delivery Time: 60 days

• Call detail records of 2,000 calls
• Caller ID presentation on analog station
• Emergency number dialing
• Fax over IP (T.38 and Pass-Through)
• Hotline extension setting
• Make and receive calls using analog terminals over the IP network
• PSTN Pass-Through port to make calls over POTS in case of IP network outage
• Restrict unwanted calls with list of denied numbers
• SNMP Monitoring
• TR-069 Auto-Configuration
• VOIP Security over SRTP/TLS Encryption
• Web based configuration and management

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 300 Pieces
• Delivery Time: 30 days

Matrix SARVAM UMG is a universal connectivity media gateway offering connectivity to VOIP, GSM/3G, T1/E1 PRI, ISDN BRI and POTS networks on a single platform.
Matrix SARVAM UMG links an organization’s existing infrastructure to the new age communication networks ensuring right connectivity and least cost for each and every call.
The gateway is an ideal solution for workplaces such as call centers, ISP, ITSP, wholesale terminators and organizations experiencing high call traffic on per-day basis.

Universal routing combined with least cost routing, telephony costs can be significantly reduced by selecting the most economical network for call routing based on number, time, network, port and combinations of each.
The universal slot architecture allows selection and configuration of interface options to match the exact call traffic requirements of an organization.

Key Features

• · Completely flexible solution with universal design architecture
• · Any-to-any network call routing
• · Time, Number, Service provider based least cost routing
• · Call Budgeting based on allocated amount, minutes and call count
• · Open standard SIP support
• · Penta-band GSM and Tri-band 3G network operation
• · Health monitoring using SNMP
• · Secured communication over TLS and SRTP
• · Network and BTS locking
• · Distributed processing architecture, localizing fault points and minimizing downtime
• · Flexible mounting options – Wall, Table Top and 19” Rack

• · VOIP, GSM/3G, ISDN and POTS - Universal network connectivity in a single platform
• · Seamless integration with existing telephony infrastructure
• · Any-to-any network call routing
• · 100% non-blocking architecture
• · Efficient least cost routing
• · Industry standard network protocols and signaling support

Additional Information:

• Item Code: SARVAMUMG
• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Delivery Time: 30 days

Key Features

• 240*64 Pixels Graphical LCD with Backlit

• 4 Intelligent Context Sensitive Keys

• Polyphonic Ringtone

• Fixed Function Keys (with LED) – Voice Mail, Mute, Do Not Disturb, Headset, Speaker

• Fixed Function Keys (without LED) – Hold, Conference, Redial, Transfer

• Built-in 16 DSS Keys for Feature, Line, Extension

• Message Wait and Ringer Lamp

• Headset Interface – 3.5 mm, RJ9

• Adjustable Desk Stand

• High-Quality Full Duplex Speaker Phone

• Volume Adjust Key

Specifications

Additional Information:

• Item Code: EON510
• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 1000 pieces
• Delivery Time: 30 days

• 240*64 Pixel Graphical LCD with Back light
• 4 Context Sensitive Keys
• Alphanumeric Dial Pad Keys
• Fixed Function Keys (with LED) - Voice Mail, Mute, Do Not Disturb, Headset, Speaker
• Fixed Function Keys (without LED) - Hold, Conference, Redial, Transfer
• Built-in 16 DSS Keys for Feature, Line, Extension
• Message Wait and Ringer Lamp
• Headset Interface- 3.5mm, RJ9
• Adjustable Desk Stand
• High Quality Speaker Phone - Volume Adjust Keys

• 
  

  Additional Information:

  • Item Code: VP510E
  • Pay Mode Terms: T/T (Bank Transfer)
  • Port of Dispatch: Mumbai
  • Production Capacity: 1000 pieces
  • Delivery Time: 30 days

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  VoIP-FXO-FXS Gateway with 8 FXO, 8 VoIP Channels "

  Price on Request

  Product Brochure

  Model Name/Number

  SETU VFX880

  SETU VFXTH series is a range of multi-channel VoIP - FXO and FXS Gateways.
  
  SETU VFXTH - the VoIP-FXS and FXO Gateways enable small and medium businesses to create a seamless office environment, integrate a traditional phone system into an IP network, and significantly reduce communication costs. These Gateways are ideally suitable for business and consumer VoIP services, including call centers and multi-location environments.
  
  SETU VFXTH also enables large organizations to connect branch offices dispersed globally for Site-to-Site IP Telephony. This in turn reduces communication costs and helps them utilize existing telecom infrastructure.
  
  SETU VFX880
  
  VoIP Protocol: SIP (9 SIP Accounts)
  VoIP Channels: 8
  FXO Ports: 8
  FXS Ports: 0
  Ethernet Port: 2
  Power Supply: 12V DC (Adaptor Based)

In today’s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-endcall management features.
Matrix ETERNITY NE is a next generation IP-PBX for small businesses sized between 10 to 32 users. A small yet powerful EPBX, ETERNITY NE provides all business-class telephony features to be productive, look professional and enhance customer services.

ETERNITY NE is the Next Generation SOHO IP-PBX with future proof solution featuring built-in GSM, VOIP, Mobility extensions and centralized management of system from a single platform to save communication cost. The EPABX offers a long line of features that can fulfill the communication requirements of different industries.

10 Reasons to select ETERNITY NE

Ordering Information

Additional Information:

• Item Code: ETERNITYNE
• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 50 pieces
• Delivery Time: 30 days

• SIMADO GFX11E is a Fixed Cellular Terminal (FCT) with built-in battery back-up useful for Power Cut and Emergency Applications.
• During any alarm situation, caller can quickly connect with emergency service or hotline number just by lifting up the handset. When power fails, SIMADO GFX11E with battery backup enables the user to establish a link with the help center.
• SIMADO GFX11E can be used in various areas such as elevators, ATMs, parkades, hospitals, shopping malls and senior citizen’s homes.

• 1 GSM SIM and 1 FXS Port footer
• Built-in Rechargeable Battery
• Hotline Number Support
• Emergency Number Dialing even in absence of SIM card
• Automatic Number Translation
• SMS Notification when Power Fails
• Automatic Network Selection
• Signal Strength Indication
• Quad-band GSM and Tri-Band 3G Support

• In event of power failure, people stuck in critical conditions need emergency backup solution for seeking rescue from help center
• In similar conditions, SIMADO GFX11E with built-in battery can establish communication link with Help Center and Emergency Services
• Victims can use the telephone connected with GFX11E and use Hotline service or dial Emergency Help Center numbers immediately
• In event of power failure or low battery, GFX11E sends SMS notifications to service center
• Emergency Services such as Fire, Police, Ambulance etc. can be reached even if SIM is not present

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Delivery Time: 30 days

• VOIP Access for legacy phone systems with T1/E1 PRI interface
• Programmable TE/NT modes
• Retain existing PBX infrastructure and dialing habits
• Existing terminals can be used to place VOIP calls
• Network clock synchronization for error-free communication
• Compatible with mostly every kind of PBX

• ISDN PRI Trunking for IP-based System
• Deployable in all SIP based VOIP networks
• Connectivity to traditional and wide-spread ISDN PRI network

• Virtually access trunk connectivity of remote location
• Connect multiple branch offices over cost-effective IP network
• Reduce higher inter-network call charges
• Hop-on and Hop-off calls to and from IP and ISDN PRI network

· Up to 30 simultaneous VOIP to ISDN PRI calls

· T1/E1 PRI Port with programmable TE/NT modes
Simultaneous peer-to-peer and proxy calling

· ISDN network clock synchronization for error-free communication

· Fax over IP (T.38 and Pass-Through)

· VLAN tagging for advanced networking

· Restrict unwanted calls with list of denied numbers

· Call details records of 2,000 calls

· PIN authentication to prevent unauthorized usage

· Caller ID presentation and restriction

· SNMP Monitoring

· TR-069 Auto-Configuration

· VOIP Security over SRTP/TLS Encryption

· Web based configuration and management

Additional Information:

• Item Code: VTEP
• Port of Dispatch: Mumbai
• Production Capacity: 300 Pieces
• Delivery Time: 30 days

• Caller ID on Analog Extension
• Emergency Dialling
• Hotline Extension Setting
• Redial
• TLS and SRTP Protocols

Additional Information:

• Port of Dispatch: Mumbai
• Production Capacity: 25 pieces per month
• Delivery Time: 60 days

Matrix SIMADO belongs to the family of GSM FCTs and Gateways. SIMADO products link the GSM and 3G networks with other telecom networks like Plain Old Telephone System (POTS), ISDN, T1/E1 and VoIP. They come in different foot-prints to match the exact needs of any organization. Matrix SIMADO products are ideal for corporate offices, factories, sales organizations, call centers, offices with field staff, public call offices, remote project sites, etc.

Features:

• Superior functional life
• Easy to use
• High performance

Specifications:

• Make and receive mobile calls from conventional analog phones
• Quad-band GSM and Tri-Band 3G network operation
• Restrict unwanted calls from dialing with list of denied numbers
• Hotline extension dialing
• Country specific programmable call progress tones like Dial Tone, Ring Back Tone and Busy Tone etc.
• Direct number dialing on the cellular networks with automatic number translation
• CPC signaling to prevent port blockages and accurate billing
• Caller ID presentation on analog extension
• Emergency number dialing, even in absence of SIM card

• Make mobile calls from analog extensions
• Fixed-to-mobile call cost reduction
• Maintain existing dialing habits and communication pattern
• Compatible with all industry leading PBXs

• Accurate billing with pulse metering
• Supports polarity reversal, ensuring accurate billing
• Authentication to ensure proper usage of the payphone
• Lock payphone with specific FCT, avoids improper usage of system

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Delivery Time: 30 days

• Make mobile calls from existing telephone instruments
• Easy integration with existing telephony interfaces and devices
• Automated call route selection based on least cost algorithms
• Fixed-line alternate/back-up for remote office sites and call-shops

• Up to 4 GSM/3G SIM support
• Single Antenna for 4 GSM SIMs
• Quad-Band GSM network operation
• Tri-Band 3G network operation
• Time/number based call routing
• Direct number dialing on the cellular networks with automatic number translation
• Restrict unwanted calls with list of denied numbers
• CPC signaling to prevent port blockages and accurate billing
• Caller ID presentation on analog phones
• Hotline extension setting
• Emergency number dialing on GSM/3G networks, dial emergency numbers even in the absence of SIM
• Easy programming interface
  
  

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Delivery Time: 30 days

Modern enterprises consist equal number of mobile workforce and the desk employees. They often find it difficult to bridge the communication gaps between them. The enterprises are also looking for a solution that allows their employees to access multiple communication tools from a single screen. Owing to globalization and other business trends, employees have to call the people deployed on the field every now and then. Therefore, the enterprises are looking for solution that improves communication convenience.
Matrix, to solve all these problems of enterprises have come up with a solution SARVAM UCS. The Unified Communication solution brings employees working at different locations on a common platform for streamlined communication and aligned workflow. The single platform of SARVAM UCS offers support for 2,000 IP users, 1,296 Analog Users and 64 GSM Users. The Unified Communication Server supports 128 CO trunk ports, 32 BRI trunk ports, 24 PRI trunk ports and 99 SIP trunks.

Specifications:

• IP-at-Core and Future-Proof
• On-Board VoIP Functionalities. No need for additional VoIP Card
• On-Board Voice Mail Functionalities. No need for additional VMS Card
• Easy Expansion of VOCODER (VoIP) Channels
• Easy Expansion of VMS Channels
• Single Ethernet Port for System Management, VoIP and VMS
• Effective Utilization of VoIP Resources
• VMS Storage of 2170 Hrs
• 10/100/1000 Gigabit Port
• Common Hardware Platform for Two Applications - UCS and Universal Media Gateway
• No Change in ETERNITY Interface Cards (CO, DKP, SLT, GSM, T1E1PRI,

Benefits:

• Scalable up to 2,000 UC Users
• Unified Communications
• Unified UC Clients
• Unified Messaging
• Unified Networks
• Mobility: Android, iOS and Windows PC
• Presence
• Instant Messaging
• Video Calling
• Click-to-Call
• Drag-and-Drop Conference
• Voice Mail
• Email to SMS
• Outlook Integration
• Calendar Integration

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

• Mobility to Staff
• Automated Wake-up Alarms for the Guests
• Personalized Greetings for the Guests
• Guest Voicemail

• Mobility

• Unified User Clients 

• Unified Networks

• Instant Messaging

• Presence Sharing

• Future-proof Solution

• Efficient Call-routing

• Easy to Manage

• Voice Mail and Integrated Auto-Attendant 

Key Features

• Windows Desktop based UC Client for Seamless Collaboration

• Corporate Directory Integration

• 1000 DSS and 600 BLF keys for Monitoring

• Popup Window for Incoming Message and Call

• Comprehensive Call Management - Hold, Transfer, Forward and DND

• Presence Sharing and Instant Messaging

• Video Calling

• Drag and Drop Conference

• Contact Grouping

• Works with SARVAM UCS and existing IP-PBX ETERNITY V12R5.2 onwards

Additional Information:

• Item Code: VARTAWIN200
• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Vadodara
• Production Capacity: 100 pieces
• Delivery Time: 30 days
• Packaging Details: Software

The hardware material is used in compliance with environmental standards. It complies with all global CE, FCC and other leading region specific certifications.

• - Flexible Usage (Compatible with IP and Digital Key Phone)
• - Max. Four such DSS532 per Operator
• - No Need of IP Licenses/DKP Port
• - 32 Programmable Keys
• - DSS keys for Speed Dialing and Call Transfer
• - Multi-Colored Illuminations for BLF Status
• - Adjustable Desk Stand

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)
• Port of Dispatch: Mumbai
• Production Capacity: 30
• Delivery Time: 60 days

Strength, success and growth of small and medium businesses rely on strong relationships with the end customers and business associates. To stay competitive in the market, efficient communication and better customer responsiveness are essential business drivers. The new-age SMB and SOHO businesses for IP based communication infrastructure to further enhance productivity and mobility leading to quicker decision making of key business aspects. Matrix ETERNITY NENX is a next generation IP-PBX system for small offices / businesses having up to 66 users. A small yet powerful IP-PBX, ETERNITY NENX provides all business class telephony features to be productive, look professional and enhance customer services.

Key Features:

• Control Call Costs 

• Extend Business Reach 

• Flexible Phone Options

• Future-proof Solution

• Enhances Workforce Productivity 

• Efficient Call-routing

• Easy to Manage

• Voice Mail and Integrated Auto-Attendant 

Additional Information:

• Minimum Order Quantity: 1 Piece